Archive de newsletter

Archive De Newsletter

LIVRAISON GRATUITE UK MAINLAND

pour les commandes supérieures à £25.00 TTC

Read the latest news about developments and innovations to improve your customer experience.

OCTOBER NEWSLETTER 2016

Dear customer,
As part of our continuous development programme, this month sees the introduction of our new upgraded packaging designed to deliver your A4 label sheets in perfect condition. By keeping the sheets protected from accidental abrasion, dust, humidity, light and curling. All of the elements that prevent optimum print performance, or the ease of application for printed labels.

New Packaging for A4 Label Sheets - Bags

For smaller quantities of A4 label sheets e.g. up to 100 sheets of matt-white paper labels (WTP) and slightly fewer sheets of other thicker label face-stocks, we have designed an attractive, white "grip seal" low density Polyethylene (LDPE) bag, with an anti-tamper serration to open upon delivery. The labels are kept flat within the bag and protected by a 3mm cardboard insert that helps to maintain the flatness of the label sheets. Once the serrated strip is removed from the bag, the labels can be accessed by opening the "grip seal" and removing the number of sheets required and resealed after use to protect the labels from damage.

Biodegrading & Recycling: With advances in research, it is now possible through various non-chemical treatments to quickly and significantly degrade LDPE, lessening the negative environmental impact and the material can also be recycled for reuse.

New Packaging for A4 Label Sheets - Boxes

For larger quantities of A4 sheet labels c. 250 sheets of WTP we have designed an innovative new box that protects labels and facilitates ease of access, via a "drop-down" lower section of the box opening, as shown in the diagrams below.

The label sheets are also sealed in a thin inner Polypropylene polymer (CPP) bag with an "easy-tear" opening. This provides additional protection and assists with maintaining the flatness of the label sheets in the box. Once sealed in the protective inner bag the labels are placed into the new cardboard box packaging and the box shrink wrapped for additional protection in transit. Upon receipt of your labels and removal of the outer shrink wrapping, open the upper lid of the box and pull down the lower section to remove the top of the serrated inner bag to access the label sheets and simply close again once the labels are removed, retaining the sheets in a clean, dust free, flat condition.

Biodegrading & Recycling: The thin inner CPP inner bag degrades from exposure to heat and UV radiation, such as that present in sunlight and the outer shrink wrap is a degradable Polyolefin, designed to retain functionality as a commodity plastic for the required service life but degrade to non-toxic end products in a disposal environment. The cardboard box itself is both biodegradable and recyclable.

DRY EDGE SHEETS
Optimised for high speed printing

Our new look "Euro" style A4 sheets are proving very popular with customers, since the introduction earlier this year and we continue to increase the number of label shapes and sizes offered in this format.

The introduction was in response to customer frustrations with the problems sometimes caused by the industry term "wet edge" on sheets of labels when printing, caused by pressure on the label sheets leaching small amounts of adhesive onto the printer rollers.

To remedy this we have introduced our new "Dry Edge Sheets" in all materials on A4 sheets, as standard. Although relatively new to the UK, edge trimming of sheets has been a standard for label manufacture in Europe for some while now and significantly improves the print performance and on full sheets of A4 assists the label peel from the release liner, without the need for "back cuts" in the release liner.

Direct Thermal Labels

In response to popular demand we have been steadily increasing the range of labels available within our direct thermal range and now have one of the most comprehensive ranges available, including paper and Polypropylene face-stocks, paper with protective coatings, coloured papers and permanent, removable and freezer adhesives.

TEP Direct Thermal White Paper/Permanent Adhesive
TER Direct Thermal White Paper/Removable Adhesive
TEFP Direct Thermal White Paper/Freezer Adhesive
TSP Direct Thermal White Semi-Top Coated Paper/
Permanent Adhesive
TEPO Direct Thermal Orange Paper/Permanent Adhesive
TERO Direct Thermal Orange Paper/Removable Adhesive
TEPY Direct Thermal Yellow Paper/Permanent Adhesive
TERY Direct Thermal Yellow Paper/Removable Adhesive
TWPP Direct Thermal White Polypropylene/Permanent Adhesive

The orange and yellow coloured papers, are proving very popular with retailers , requiring eye—catching labels printed with variable information for offers and promotions. In addition to the plain labels we can also supply pre-printed direct thermal labels with your brand image, or design. Just upload the artwork when placing your order on the website and we will do the rest. It could not be simpler!

LIVE CHAT
Now you can contact us online

It's always been our mission to deliver the best possible support to our customers, which is why we introduced yet another way you can easily get in touch with us –Live Chat!

Using Live Chat means you don't have to call us to get an instant response, or wait for a reply like you would over email.

Our objective is to answer all Live Chat requests in under 60 seconds, so within a minute you'll be talking to a real member of our customer care team (not a bot), who will be able to answer your questions in real-time.

Live Chat is available Monday to Friday from 08:30 to 05:00; outside of those hours you can of course still contact us by leaving a message on, using the enquiry form on the website, or email as normal.

Customer Care

The introduction of "live chat" is just one of many service improvements we'll be making over the coming months on our website, to make it even easier to order labels and bring your design ideas to reality.

Your views matter to us, so please let us know your experience of using our website by emailing customercare@aalabels.com

Customer Care

01733 588390

customercare@aalabels.com

www.aalabels.com

Droit de rétractation du particulier

Veuillez noter que rien dans ces termes ne s’appliquera à exclure ou à limiter vos droits là où ils s’appliquent, en vertu des Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, qui définissent différents droits, dont celui d’annuler certaines Commandes sous 14 jours.

Ces Règles, ainsi que cette section de nos Conditions générales, ne s’appliquent qu’aux achats en tant que particulier, et non pas aux achats en relation avec toute entreprise, commerce ou professionnel.

Pour exercer votre droit de rétractation, vous devez nous le notifier dans les 14 jours suivant celui où vous avez reçu les produits ou celui de la dernière livraison de ceux-ci (s’ils ont été expédiés en plusieurs lots).

Vous pouvez annuler par e-mail : customercare@aalabels.com ou par téléphone au (0044) 01733 588390, ou par courrier à AA Labels, 23 Wainman Road, Peterborough, PE2 7BU, Royaume-Uni. Vous pouvez utiliser le formulaire de rétractation présenté ici, mais ce n’est pas une obligation. Veuillez vous assurer que toute notification confirme clairement que vous exercez ce droit et précise votre nom, votre adresse, les détails de la Commande (tels que son numéro et sa date) et les coordonnées permettant de vous contacter.

Si vous exercez dûment ce droit, vous devrez nous retourner les produits à vos frais dans les 14 jours à partir de la date d’annulation de la Commande. Nous vous rembourserons alors (par la même méthode utilisée pour régler votre achat) le prix des produits concernés par la notification de rétractation. Cela comprend tous les frais de livraison standard que nous avons engagés en vous envoyant les produits en premier lieu, mais non les coûts de toute méthode de livraison plus onéreuse que vous pourriez avoir demandée.

Jusqu’à ce que les produits nous soient retournés, vous devrez les garder en votre possession et en prendre soin d’une manière adéquate. Veuillez noter que nous pouvons déduire de ce remboursement la perte de valeur de tout produit qui n’a pas été retourné dans la période susdite de 14 jours, ou qui a subi une perte ou des dommages résultant d’un manque de soins adéquats de votre part.

Votre droit à retourner des produits ne s’applique pas aux commandes de produits spécifiques, fabriqués ou modifiés selon vos instructions, ou utilisés par vous ou par quiconque ayant votre autorisation. Veuillez noter que notre fourniture d’étiquettes réalisées selon votre commande, tels que vos choix de forme, de taille, de motif ou de matériaux, est considérée comme une fourniture de produits spécifiques, car ces articles sont fabriqués spécialement sur votre demande et ne proviennent pas d’un stock existant. Par conséquent, vous n’avez pas le droit d’annuler votre Commande selon les Règles mentionnées ci-dessus.

Je souhaite recevoir des lettres d'information et des informations sur les offres et les bons de reduction à l'adresse electronique indiquee. En acceptant de recevoir des communications de temps en temps, AA Labels vous assure que vos coordonnees resteront confidentielles et ne seront communiquees à aucun tiers.