WE ARE NOW CLOSED UNTIL 05/01/26. All orders placed will be fulfilled upon our return.
Right first time, on time, every time
WE ARE NOW CLOSED UNTIL 05/01/26. All orders placed will be fulfilled upon our return.
Company: Green Technologies Ltd t/a AA Labels. Trading Address: 23 Wainman Road, Peterborough, Cambridgeshire, PE2 7BU, UK. Registered Address: 367 Eastfield Road, Peterborough, Cambridgeshire, PE1 4RD. Company Reg: 05758395.
Website: www.aalabels.com.
Company: Green Technologies Ltd t/a AA Labels. Trading Address: 23 Wainman Road, Peterborough, Cambridgeshire, PE2 7BU, UK. Registered Address: 367 Eastfield Road, Peterborough, Cambridgeshire, PE1 4RD. Company Reg: 05758395.
Website: www.aalabels.com.
Customer/You: Any individual or entity purchasing Goods or accessing the Website.
Goods/You: Labels, packaging products, printed materials, and any other items supplied by us.
Custom Goods: Goods that are:
2.1 These Terms apply to all Orders placed through the Website or directly with us.
2.2 Where you act as a consumer, your statutory rights under UK consumer law remain unaffected.
2.3 Where you act in the course of business, the additional provisions in Section 17 apply.
3.1 Your access to and use of the Website is subject to these Terms and our Privacy Policy.
3.2 You must be at least 18 years of age to place an Order.
4.1 The placement of Goods in your basket and completion of the checkout process constitutes an offer to purchase.
4.2 A binding contract is formed only when we issue an Order confirmation email or dispatch the Goods, whichever occurs first.
4.3 We reserve the right to refuse or cancel an Order where:
4.4 If an Order is refused or cancelled, any payment taken will be refunded in full.
5.1 Prices are stated in GBP and include VAT unless otherwise indicated.
5.2 Delivery charges are displayed at checkout and form part of the total price.
5.3 We reserve the right to correct pricing errors. If the correct price is higher, you will be contacted to confirm whether you wish to proceed.
5.4 Payment must be made in full at the time of Order unless otherwise agreed in writing.
6.1 Custom Goods are produced in accordance with the specifications provided or approved by you.
6.2 Manufacturing tolerances apply. Minor variations in colour, finish, material, and cutting may occur and do not constitute defects.
6.3 You are solely responsible for verifying the accuracy of all artwork, proofs, specifications, and quantities prior to production.
6.4 We accept no liability for defects or inaccuracies resulting from:
7.1 Where a proof is supplied, production will not begin until written approval is received.
7.2 Approval confirms that all details contained within the proof are accurate.
7.3 We are not responsible for errors contained in approved proofs.
7.4 By providing artwork, you warrant that you have the right to use such material and authorise us to reproduce it for the purpose of fulfilling your Order.
8.1 Delivery dates provided are estimates only and time shall not be of the essence unless expressly agreed in writing.
8.2 We are not liable for delays caused by couriers, transport disruption, supply chain issues, or events beyond our reasonable control.
8.3 Risk in the Goods passes to you upon delivery. For business Customers, title passes only upon full payment.
8.4 Additional charges may apply for failed deliveries caused by incorrect information or missed courier attempts.
9.1 You must inspect the Goods as soon as reasonably possible following delivery.
9.2 Any defects, shortages, or errors must be reported within 7 days of delivery.
9.3 We may request photographic evidence or physical samples for assessment.
9.4 If the Goods are confirmed as defective, we may at our discretion:
Custom Goods cannot be cancelled, returned, or refunded once production has commenced, except where confirmed to be defective. This is in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
10.2.1 Consumers may cancel an Order for non-custom Goods within 14 days of delivery.
10.2.2 Goods must be returned unused, in original packaging, and in resalable condition.
10.2.3 Return postage is the Customer's responsibility unless the Goods are faulty.
10.2.4 Refunds will be processed within 14 days of receiving the returned Goods.
We may cancel an Order where:
12.1 All Website content, including templates, images, design tools, and text, is owned by or licensed to us.
12.2 You must not reproduce, distribute, or modify any content without written permission.
12.3 You grant us a non-exclusive licence to use any artwork you supply strictly for the purpose of fulfilling your Order.
13.1 Nothing in these Terms excludes or limits liability for:
13.2 For consumers, we will not be liable for:
13.3 For business Customers, our total liability arising in connection with an Order shall not exceed the price paid for the Goods giving rise to the claim.
We are not liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to material shortages, machinery failure, industrial action, transport disruption, or natural events.
The Website may contain links to third-party websites. We are not responsible for the content, security, or practices of such websites.
16.1 Consumers in the United Kingdom and European Union benefit from mandatory legal rights that cannot be excluded by these Terms.
16.2 If you are located in a jurisdiction subject to sanctions or export restrictions, you may not purchase Goods from us.
Where the Customer acts in the course of business:
17.1 Statutory cooling-off rights do not apply.
17.2 Title in the Goods passes upon full payment.
17.3 All implied terms under the Sale of Goods Act 1979 are excluded to the fullest extent permitted by law.
17.4 Liability is limited as set out in Section 13.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may amend these Terms from time to time. Revised Terms will be posted on the Website, and continued use constitutes acceptance of such amendments.
Email: customercare@aalabels.com.
Address: Green Technologies Ltd t/a AA Labels, 23 Wainman Road, Peterborough, Cambridgeshire PE2 7BU, United Kingdom.
QUALIFYING ORDER VALUES VARY PLEASE CHECK THE DELIVERY & SHIPING OPTIONS UNDER “SITELINKS” IN THE PAGE FOOTER BELOW
We understand that sometimes our customers are in a hurry for their labels and we do everything within our power to ensure your label orders are produced and despatched quickly.
We regularly produce label orders for satisfied customers in > 40 countries worldwide.
Delivery Options
By using pantone colour resources we can provide an exact match to your requirements. If you would like to speak with someone about colour matching call our customer service team on 01733 808084
We take pride in our service standards for all customer enquiries and orders. Our reputation for service is built on quality, a comprehensive product range and fast order fulfilment times, along with the combined experience and knowledge of our customer care team. If you need assistance or help regarding the most suitable choice of label, packaging, or promotional item for your application, please contact our customer care team, via the live-chat facility on the page, our website contact form, telephone, or email and they will be happy to discuss your requirements.
