FAQs | A4 sheets of blank sticky labels, inkjet labels and round labels | AA Labels UK

One of the most common reasons why paper jams occur is unclean printers. While printing labels, the paper may jam near the exit. This may be due to unclean rollers of your printer at the exit tray. It is recommended to keep the inside of the printer as clean and dust free as possible. It is suggested to use a lint free cloth and some alcohol based cleaner to clean the printer. Make sure you are using clean printer paper. We recommend you clean your printer every six months or so. Usually cleaning should be done every time you change cartridges.

In some cases there can be compatibility issues with the label sheets and the printer. If even after cleaning you are experiencing the paper jam please call 01733 588 390 and our customer service team will guide you.

Different types of label materials can endure different temperature ranges. Please contact our Helpdesk for details and you can also request for free samples to check the materials in your desired temperature range.

It can be done in some cases but it is not advisable. The printer compatibility is clearly mentioned on the AA Labels product pages against each label material.

Therefore, you should avoid using inkjet labels in your laser printer. There is always a chance that some inkjet labels can melt in the fuser of laser printer because of the heat generated by the heat roller that can cause damage to the printer.

Some of the labels can be printed with inkjet/laser printer or copier. However, some materials are specifically for laser printers, some for inkjet printers while others can be used on both. Mostly glossy and fluorescent materials do not print on inkjet printers, whereas transparent labels do not print on lasers.

The printer compatibility is listed next to each of the label material on the product page. Please have a look at the printer compatibility of your label sheets before printing them otherwise you might waste your sheets of labels.

Only Polyethylene material is Freezer proof adhesive. You can request for free label samples of material to check if the labels work in the freezer.

No. AA Labels currently do not have a tamperproof material in the product range.

Matt Clear labels are a little frosted in appearance but clear once applied on the coloured surfaces while Gloss Clear labels are fully transparent.

No. The ink will not absorb into the laser labels sheets and will smudge.

If you want to cancel your order for any reason, you can do so before your order is produced by contacting the AA Labels helpdesk.

Yes. You can change your order only if it has not been produced yet. Please contact the Helpdesk on 01733 588 390.