Unfortunately we do not offer a returns procedure for incorrectly ordered items as we cut everything to order. We are not like a shop and stock every size in every material, everything is made bespoke as per your specification.
Yes we can. We do around 230 different sizes on a4 sheets however if you want a new size made to your spec then this is possible. You incur the cost of a new die but this is a one off cost then the die is yours. Die prices vary depending on the label size needed. The smaller the label the higher the cost of a new die.
Left click on the guideline of the label and the individual label will highlight.
Right click and press add text. You can then type away.
Highlight your text and press copy. Highlight the label again and then press paste and this will replicate the label for you.
When you done your entire label template you need to remove the black lines by left clicking on the guideline again, go to format object, then line colour and select no line and the black line will go away.
You are now ready to print.
Ensure your printer is set to a4, no scaling and print to actual size then the labels will print no problem.
Payment by bacs as a payment option is ok. Payment by card is quicker and easier however if bacs is required then this is no problem. We are just unable to proceed the order until the payment has cleared in our bank account.
Unfortunately as we cut everything to order we only offer an invoice facility to members of governance i.e. schools nhs or councils.
We offer a free delivery to uk mainland if your order is over £25. Next day delivery is £5. Standard free delivery is a 3-5 working day service.
The AA Labels free delivery service includes the UK mainland however some areas of the country, like the Scottish Highlands and Islands, are covered by a 2-3 day service by our courier company, FedEx. If you address falls within these special postcodes specified by FedEx the delivery charge will be £11.75. Please contact the AA Labels Helpdesk for more information on offshore delivery charges.
The delivery of custom labels is dependent on the specifications of the job. Please take into account the time required to produce artwork, proofing, approval and production time. Custom label projects are normally completed within 4 to 5 workings days after any artwork has been approved.
In some cases, production of custom labels can be delayed due to unforeseen circumstances. In the event of this happening, we will contact you with a revised completion date. At this point you have the option of continuing with the order or cancelling the order, to receive a full refund.
We offer a free sample service. Samples are material samples only not specific sizes as we cut everything to order. If you email email@example.com and tell us up to 3 material samples you want to look at and provide us your address we will post them out that same day.