Posts Tagged ‘Ordering’

Can I cancel my order after it has been placed?

Friday, February 4th, 2011

If you want to cancel your order for any reason, you can do so before your order is produced by contacting the AA Labels helpdesk.

Can I change the order once it has been placed?

Friday, February 4th, 2011

Yes. You can change your order only if it has not been produced yet. Please contact the Helpdesk on 01733 588 390.

Can I order over phone?

Thursday, February 3rd, 2011

Yes of course, we’d be more than happy to take your order over phone. Our sales line 01733 588 390 is open from 8.30am to 5.30pm, Monday to Friday.

Do you accept a purchase order from a government agency?

Thursday, February 3rd, 2011

Yes. AA Labels happily accept purchase orders from government agencies such as a school or library.

Do I have to pay VAT on my order?

Wednesday, February 2nd, 2011

Yes, you will have to pay VAT on your order.

Can I make an address correction on my order?

Monday, January 31st, 2011

If you want to make an address correction on your order, please contact the AA Labels Helpdesk team ASAP.

I wish to order after I have been quoted. What should I do?

Monday, January 31st, 2011

We’re pleased to take your order. Please contact the AA Labels Helpdesk on 01733 588 390 from 8.30am to 5.30pm, Monday to Friday.  Our team will guide you to the next step.

How do I get a refund?

Friday, January 28th, 2011

As all the labels by AA Labels UK are manufactured to order, refunds are generally only available in situations where manufacturing defects are found. If you do find a fault with your order please contact our helpdesk who will be happy to arrange for replacements or a refund.

Is Delivery Included In The Price Of The Products?

Saturday, January 15th, 2011

AA Labels offer free delivery to the UK Mainland if you buy 2 products or more. The delivery charges are £4.95 for 1 product.

Can I Get A VAT Invoice?

Saturday, January 15th, 2011

We can supply the VAT invoice via email or at the time after delivering your order. Please contact the AA Labels Helpdesk on 01733 588 390 for further details.