Freqently Asked Questions

customercare@aalabels.com

If you cannot find an answer to your question then please contact our Customer Service Team on 01733 588390 or email customercare@aalabels.com
Alternatively use the Contact Us page on this website

Top Rated Questions about Labels?

Browse our product range by selecting a category from menu on the left hand side of the page or alternatively use the search function, in the top right hand corner of the page. When you have found the product you would like to purchase, choose an option from the Select material colour and adhesive type drop down menu. The option prices will be displayed next to the option name.

Enter the desired amount in the Quantity box and click Add To Cart. Please note that a quantity of 1 in the shopping cart, translates to 1 box of 100 sheets. For example, if you require 400 sheets, enter a quantity of 4. The selected product will then be added to the shopping cart. If you need to browse the shop for other products to add to the order, the shopping cart will store the added item(s) until you need to make a purchase.

Products can be added and deleted at any stage whilst you are in the shopping cart. If you would like to adjust the quantity of an item, change the number in the Quantity box and then click Update. The shopping cart will then recalculate the order amount. When you are ready to make a purchase, click Checkout. The invoice location is set to a default of United Kingdom. You can select whether you would like to have your order delivered to a different location from your billing address by ticking the box in the Select Shipping Destination section. Select Next to continue.

After you have filled in your invoice address and delivery address, if different, select Next to continue to the payment pages. Your browser will then re-direct you to the secure online payment system provided by Protx. You can securely enter your credit/debit card details and pay for your order online. If payment is successful, you will be re-directed back to the Order Receipt page, which acts as confirmation of your order. You will receive an order confirmation email and payment confirmation email from Protx. If you do not receive either of these emails, please contact us, quoting your name and order details.

Top Rated Questions about Ordering?

Browse our product range by selecting a category from menu on the left hand side of the page or alternatively use the search function, in the top right hand corner of the page. When you have found the product you would like to purchase, choose an option from the Select material colour and adhesive type drop down menu. The option prices will be displayed next to the option name.

Enter the desired amount in the Quantity box and click Add To Cart. Please note that a quantity of 1 in the shopping cart, translates to 1 box of 100 sheets. For example, if you require 400 sheets, enter a quantity of 4. The selected product will then be added to the shopping cart. If you need to browse the shop for other products to add to the order, the shopping cart will store the added item(s) until you need to make a purchase.

Products can be added and deleted at any stage whilst you are in the shopping cart. If you would like to adjust the quantity of an item, change the number in the Quantity box and then click Update. The shopping cart will then recalculate the order amount.

When you are ready to make a purchase, click Checkout. The invoice location is set to a default of United Kingdom. You can select whether you would like to have your order delivered to a different location from your billing address by ticking the box in the Select Shipping Destination section. Select Next to continue.

After you have filled in your invoice address and delivery address, if different, select Next to continue to the payment pages. Your browser will then re-direct you to the secure online payment system provided by Protx. You can securely enter your credit/debit card details and pay for your order online. If payment is successful, you will be re-directed back to the Order Receipt page, which acts as confirmation of your order.

You will receive an order confirmation email and payment confirmation email from Protx. If you do not receive either of these emails, please contact us, quoting your name and order details.

Top Rated Questions about Pricing?

Yes. VAT is included in the prices of all the labels or services at AA Labels.

Top Rated Questions about Sheets?

Browse our product range by selecting a category from menu on the left hand side of the page or alternatively use the search function, in the top right hand corner of the page. When you have found the product you would like to purchase, choose an option from the Select material colour and adhesive type drop down menu. The option prices will be displayed next to the option name.

Enter the desired amount in the Quantity box and click Add To Cart. Please note that a quantity of 1 in the shopping cart, translates to 1 box of 100 sheets. For example, if you require 400 sheets, enter a quantity of 4. The selected product will then be added to the shopping cart. If you need to browse the shop for other products to add to the order, the shopping cart will store the added item(s) until you need to make a purchase.

Products can be added and deleted at any stage whilst you are in the shopping cart. If you would like to adjust the quantity of an item, change the number in the Quantity box and then click Update. The shopping cart will then recalculate the order amount. When you are ready to make a purchase, click Checkout. The invoice location is set to a default of United Kingdom. You can select whether you would like to have your order delivered to a different location from your billing address by ticking the box in the Select Shipping Destination section. Select Next to continue.

After you have filled in your invoice address and delivery address, if different, select Next to continue to the payment pages. Your browser will then re-direct you to the secure online payment system provided by Protx. You can securely enter your credit/debit card details and pay for your order online. If payment is successful, you will be re-directed back to the Order Receipt page, which acts as confirmation of your order. You will receive an order confirmation email and payment confirmation email from Protx. If you do not receive either of these emails, please contact us, quoting your name and order details.

Top Rated Questions about Roll Labels?

The die-cutter for roll labels will vary by size e.g. Smaller label sizes might be produced 10 rolls per press-run and larger label sizes less rolls per press-run.

The number of rolls to be produced will be shown against the label size being considered and generally speaking the smaller the label dimensions the higher the number of labels to be ordered should be for purpose of cost effectiveness.

FREE DELIVERY UK MAINLAND

DPD Delivery Van

for orders over £25.00 inc. vat

IN A HURRY? If you need your labels quickly it is often possible to produce and despatch an order by courier for delivery within the same working day.

Same Working day

Production cut-off times vary dependant upon post code and journey times. Collection is also possible. To find out more please call us on 01733 588390

If you cannot find the answer to your question on these pages then please call our Customer Care team on the number displayed below.

01733 588390